Objections are part of every sales conversation. For human reps, they can create friction. Orriadesk AI handles the common ones instantly and consistently — and always advances toward a booked commitment.
Why Objection Handling Matters
- Modern buyers expect fast, confident answers.
- Improvised responses create inconsistency and drop‑offs.
- Patterns are predictable — and therefore programmable.
From Obstacle to Opportunity
1) Pricing
“Our sessions start at $70. Most clients book the 60‑minute option at $95. Would you like me to reserve one for you this week?”
2) Availability
“We have Wednesday 3 PM and Friday 11 AM open. Which works better?”
3) More Information
“I’ll email the full guide after this call. While I have you, should I hold a time so you don’t miss availability?”
The Structure of an Orriadesk AI Objection Playbook
- Acknowledge the question
- Answer with precision and confidence
- Advance toward booking
Pitfalls to Avoid
- Rigid scripts — keep responses dynamic.
- No escalation path — enable transfer to humans.
- Outdated pricing logic — keep data fresh.
- Cold tone — design for warmth and trust.
With a well‑designed Orriadesk AI playbook, every pricing, scheduling, or “send me info” request becomes a chance to book — not bounce.